If you ever felt your sandwich might be not quite measure up to what’s advertised, you’re not alone.
In 2013, Matt Corby posted an image of his “foot-long” sandwich next to a measuring tape, demonstrating his sub was a full one inch away from what was advertised. The image went viral—inspiring others to begin measuring their underwhelming subs.
— UpSaleDown (@UpSaleDown) April 14, 2015
A lawsuit ensued after two New Jersey men were done with the sandwich chain’s subpar subs.
In regards to the misconstrued advertisement, Subway explained, “For 47 years, customer satisfaction has been our top priority. We regret any instance where we did not fully deliver on our promise to our customers. We freshly bake our bread throughout the day in our more than 38,000 restaurants in 100 countries worldwide, and we have redoubled our efforts to ensure consistency and correct length in every sandwich we serve. Our commitment remains steadfast to ensure that every SUBWAY Footlong sandwich is 12 inches at each location worldwide.”
Someone sued Subway for their foot longs not being a foot long. This is why we have a justice system.
— Daniel Burke (@lurkeyburke) October 20, 2015
— Alston Thompson (@AlstonT9) September 6, 2013
Although Subway has agreed to begin measuring it’s food, the settlement deal will not be enacted until the court finalizes details on the matter in January.
[via Grub Street]