Elk Grove Village, Illinois resident Debbie Wirth went through the McDonald’s drive thru with her husband on Wednesday night. They ordered a McDouble cheeseburger, but when they got home, they claim they found a rag in their to-go bag instead of a burger.
Describing his reaction, husband Hans Wirth says, “What the heck is this? It’s a rag, man.”
The couple called the McDonald’s and demanded an apology from the owner. According to Debbie, “He just says, ‘Come in and I’ll give you another McDouble.’ Well, no, that’s not the point.” Hans adds, “I want more than that, I want an apology.”
The manager proceeded to apologize numerous times, and told the Wirths, “I took this matter seriously and we are currently looking into this claim.”
Hans and Debbie are back to eating McDonald’s, but Hans says he now frequents a different Elk Grove location when he’s craving a McDouble (and not a dish towel).
[via ABC 7]